Oline chek in voted business travel innovation of the decade

Survey respondents also threw down the gauntlet to the industry with a list of demands for future innovations to further enhance their enjoyment of business travel. Top of the list is speed, speed, speed, with travellers calling for faster security, check in and immigration processes. This was followed by the invention of a miracle child silencer, supersonic aircraft, carbon free travel and Wi-Fi on planes.

Back to the here and now, air travellers voted British Airways, Virgin Atlantic, Emirates, Singapore and Lufthansa as their top five favourite airlines. British Airways also won through in the customer service category, followed closely by the same four airlines, though in a different order: Singapore, Lufthansa, Emirates and Virgin. But travellers tipped the nod to Lufthansa when voting for the world