What do you think of the Hotel?
Share news
< 1 min. de lectura
Listen
Internet becomes in an active platform where clients share their opinions, also about the hotels they have stayed; social networks, websites, blogs... Any site is good to elevate, criticize, recommend for or against a hotel. This is a good argument for the hotel chains to see this fact as an opportunity; to know the feedback of their customers and gain valuable information towards their quality policy.
Mailboxes complaints, complaint forms or tantrums at the foot of the desk are far. Customers now have several ways to express their discontent, from the hotels own websites, the websites specialized in the sector, or simply through their Face Book, Twitter or My Space. Not to mention the damage it can make a negative comment in a blog about trends.
This question shuold be taken into account by the professionals for whom the housing is an important part of the final outcome of your event.
