Satour MICE DMC
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Satour MICE DMC
Why is it so important to work with a local DMC in Spain?
The travel industry is complex and unlike what many people think, it requires a high level of knowledge of the destination and suppliers to ensure that your customer back home happy.
Customers are becoming more demanding and travel more than ever before, but except for a few, they make a trip abroad once or twice a year. At most.
What if you asked your customers a few questions before making their choice:
Book directly with suppliers and sometimes get a very small discount? Or would it be better to channel everything through a local authorized DMC and guarantee the success of the trip?
Chances are they will choose the second option.
Booking online is very cool, but what if you choose the wrong supplier? What if the transfer that should take you to the airport or train station doesn’t show up? In that case, you would lose services that surely cost more than the difference between buying it online and through a DMC. Traveling relaxed implies enjoying the trip and not being aware of possible problems, a professional will do it for you.
If your clients are exclusively looking for low prices and do not understand that quality is important, sooner or later you will lose them, they will look at other agencies, on internet sites or wherever it is necessary, they are only interested in the price, everything else is dispensable.
If, on the other hand, your customers are looking for you because of the treatment you offer them, the quality of your suppliers and are willing to pay for the quality that characterizes you, contact us, we will help you maintain the trust they place in you.
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Why is it so important to work with a local DMC in Spain?
The travel industry is complex and unlike what many people think, it requires a high level of knowledge of the destination and suppliers to ensure that your customer back home happy.
Customers are becoming more demanding and travel more than ever before, but except for a few, they make a trip abroad once or twice a year. At most.
What if you asked your customers a few questions before making their choice:
Book directly with suppliers and sometimes get a very small discount? Or would it be better to channel everything through a local authorized DMC and guarantee the success of the trip?
Chances are they will choose the second option.
Booking online is very cool, but what if you choose the wrong supplier? What if the transfer that should take you to the airport or train station doesn’t show up? In that case, you would lose services that surely cost more than the difference between buying it online and through a DMC. Traveling relaxed implies enjoying the trip and not being aware of possible problems, a professional will do it for you.
If your clients are exclusively looking for low prices and do not understand that quality is important, sooner or later you will lose them, they will look at other agencies, on internet sites or wherever it is necessary, they are only interested in the price, everything else is dispensable.
If, on the other hand, your customers are looking for you because of the treatment you offer them, the quality of your suppliers and are willing to pay for the quality that characterizes you, contact us, we will help you maintain the trust they place in you.
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